Terms of Service
Effective Date: June 18, 2026
Howard Remodeling Group, LLC Terms of Service
Welcome to Howard Remodeling Group, LLC (“HRG,” “Company,” “we,” “our,” or “us”). These Terms of Service govern your use of our website located at www.hrgreno.com, our communications, and any services provided by Howard Remodeling Group, LLC.
By using our website, submitting a contact form, requesting an estimate, scheduling services, opting into text messaging, or engaging our services, you agree to these Terms of Service.
1. Company Information
Howard Remodeling Group, LLC
North Carolina, USA
Phone: 336-265-6220
Email: Howardrg18@gmail.com
Website: www.hrgreno.com
2. Services
Howard Remodeling Group, LLC provides residential and commercial construction, remodeling, renovation, repair, maintenance, design-build, consulting, and related services.
Services may include:
- Kitchen remodeling
- Bathroom remodeling
- Room additions
- Porch enclosures
- Garage construction
- Flooring installation
- Drywall installation and repair
- Painting
- Framing
- Carpentry
- Deck construction
- Property maintenance
- Facilities maintenance
- Commercial renovations
- Construction consulting
All services are subject to scheduling availability, site conditions, material availability, weather conditions, permitting requirements, and other factors beyond our control.
3. Estimates and Project Proposals
All estimates and proposals are provided in good faith based on available information.
Unless otherwise stated:
- Estimates are valid for thirty (30) days.
- Material prices may change without notice.
- Hidden conditions may require additional work.
- Additional customer requests may increase project costs.
- Verbal estimates are not binding.
A project is not considered contracted until both parties execute a written agreement.
4. Deposits and Payments
Projects may require:
- Deposits
- Material deposits
- Progress payments
- Final payment upon substantial completion
Accepted payment methods include:
- QuickBooks Payments
- Zelle
- Cash App
- Cash
- Check
- Other approved payment methods
Failure to make required payments may result in:
- Suspension of work
- Delays in completion
- Cancellation of scheduling
- Collection actions as permitted by law
5. Change Orders
Changes to the original scope of work must be approved by the customer before additional work is performed.
Change orders may affect:
- Pricing
- Materials
- Labor costs
- Project timelines
- Completion dates
6. Customer Responsibilities
Customers agree to:
- Provide accurate project information
- Provide access to the worksite
- Make timely selections of materials and finishes
- Maintain necessary utilities during construction
- Secure valuables and personal property
- Obtain HOA approvals when required
7. Project Delays
Completion dates are estimates only.
Howard Remodeling Group, LLC is not liable for delays caused by:
- Weather
- Permit delays
- Inspection delays
- Material shortages
- Supply chain disruptions
- Utility interruptions
- Labor shortages
- Acts of God
- Circumstances beyond our reasonable control
8. Limited Workmanship Warranty
Unless otherwise specified in writing, Howard Remodeling Group, LLC provides a limited one-year workmanship warranty on labor performed by the Company.
This warranty does not cover:
- Manufacturer defects
- Customer-supplied materials
- Normal wear and tear
- Damage caused by misuse
- Damage caused by third parties
- Natural disasters
- Structural movement
- Water intrusion outside the scope of our work
9. Website Use
Users agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to website systems
- Upload malicious software
- Submit fraudulent information
- Interfere with website operations
We reserve the right to restrict access to users who violate these Terms.
10. SMS Terms and Conditions
SMS Consent
By providing your mobile phone number through our website, estimate request forms, customer intake forms, service agreements, or other communication channels, you consent to receive SMS text messages from Howard Remodeling Group, LLC.
Types of Messages
Messages may include:
- Appointment confirmations
- Appointment reminders
- Estimate follow-ups
- Project updates
- Scheduling notifications
- Billing notifications
- Customer service communications
- Marketing and promotional messages (when consent has been provided)
Message Frequency
Message frequency may vary depending on your project, appointments, and communication preferences.
Message and Data Rates
Message and data rates may apply according to your mobile carrier’s plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you will no longer receive SMS messages unless you provide renewed consent.
Help Instructions
For assistance, reply:
HELP
or contact:
336-265-6220
Consent Not Required
Consent to receive text messages is not a condition of purchasing services from Howard Remodeling Group, LLC.
11. Privacy
Your use of our services is also governed by our Privacy Policy located at:
www.hrgreno.com/privacy-policy
12. Intellectual Property
All website content, including logos, text, graphics, project photos, designs, marketing materials, and other content, are the property of Howard Remodeling Group, LLC unless otherwise stated.
Unauthorized use is prohibited.
13. Limitation of Liability
To the fullest extent permitted by law, Howard Remodeling Group, LLC shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Lost profits
- Business interruption
- Loss of use
- Property value changes
Our maximum liability shall not exceed the amount paid for the services giving rise to the claim.
14. Governing Law
These Terms shall be governed by and construed under the laws of the State of North Carolina.
Any dispute arising under these Terms shall be resolved in the courts of North Carolina.
15. Changes to These Terms
Howard Remodeling Group, LLC may update these Terms from time to time.
Updated versions will be posted on www.hrgreno.com and become effective immediately upon posting.
16. Contact Information
Howard Remodeling Group, LLC
Phone: 336-265-6220
Email: Howardrg18@gmail.com
Website: www.hrgreno.com
By using our website, submitting forms, opting into SMS communications, requesting services, or engaging our services, you acknowledge that you have read and agree to these Terms of Service.